Send Carousel Template Message in Bot Flow

This feature allows you to send carousel template messages with multiple cards, images, and interactive buttons through your bot flow.

Steps to Configure

1. Go to Bot Builder and open your bot flow
2. Add a new node → Send Message → Template Message
3. Select the appropriate Carousel Template

Configure Template

1. Map Body Variables

• Enter required values (e.g., user name)

2. Configure Cards

For each card:

• Upload an image (static or dynamic)
• Map body variables if applicable

3. Add Button Payloads

• Enter payload values for each button
• Payload is a hidden value sent when the user clicks the button
• Example:
  • Card 1 → product_id: 1
  • Card 2 → product_id: 2

1. Click on Save Message
2. Save the Workflow
3. Enable the bot flow