Test messages and check why they’re not delivering on the WhatsApp API channel

To send a text message:

1. Go to Channels, click on the three dots, and select Send Test Message.
2. Write the receiver’s number and choose a template from the drop-down.
3. Fill the variables and click on send message.

OR

1. Click on Template Manager.
2. Select the arrow icon beside the template.
3. Enter the WhatsApp number,Fill in the variables.
4. Click Send Message.
5. A test message will be sent; check the message status under Response.

For errors, go to https://helpdocumentation.gitbook.io/ and search for the error code.

Useful when unable to send messages or messages not delivering.