To create AI-generated templates for WhatsApp using the platform described, follow this step-by-step guide:
Accessing the AI Template Builder #
- Navigate to the templates page of your WhatsApp channel.
- Click on the AI template builder button.
- You will see a notice that using this service is chargeable, with deductions made from your channel wallet based on usage.
Selecting Template Type #
- After acknowledging the charge notice, you will see predefined template suggestions.
- Filter these suggestions by region, use case, or category (e.g., notifications, promotions).
Creating a Notification Template (e.g., Appointment Reminder) #
- Choose a category like notification and select a template, such as “appointment reminder.”
- Customize the template by adding variables for customer name, service (e.g., web development), brand name, and date/time.
- Click “send” to generate the template using AI. The cost will be deducted from your channel wallet and shown on the platform.
Adding More Functionality (e.g., Cancel Button) #
- You can enhance interactivity by asking the AI to add more buttons (such as “Cancel Appointment”).
- Each interaction with the AI might incur additional charges.
Editing and Applying the Template #
- Open the generated template in the editor for further customization if needed.
- The editor will suggest a name and allow you to select a category, though Meta (WhatsApp) will decide final template approval and category placement.
- Edit sample content or add an image header if desired, either in the editor or through the AI.
Submitting and Tracking Charges #
- Once finalized, apply the template for WhatsApp approval.
- All deductions for template generation are recorded in a special wallet log (distinct from general billing logs) for your reference.
Creating Promotional Messages #
- You can create promotional templates (e.g., for Christmas) by instructing the AI via prompt.
- Review, edit, and submit the new promotional message template as above.
Key Points #
- The entire process is streamlined with content suggestions, variable support, editor integration, and charge transparency.
- All templates must be reviewed and approved by WhatsApp/Meta.
- All wallet deductions are only for AI template generation and are tracked separately.