Business Compliance Information is mandatory for Indian businesses selling through the WhatsApp native catalog. Without this, you cannot sell products via WhatsApp.
Steps:
- Go to Channels → WhatsApp Channel
- Click your WhatsApp Account (WABA)
- Open WABA Business Profile
- Go to Business Compliance Information
Note: This section appears only for Indian (+91) numbers. #
Fill Required Details:
- Enter Entity Name
- Select Entity Type
- Add Business Email
- Enter Landline Number (or mobile number with +91 if no landline)
- Enter Officer/Owner Name
- Add Officer’s Email
- Enter Officer’s Phone Number
- Click Update
Once updated, your business will be eligible to sell products via the WhatsApp native catalog.