- Go to Channels → Template Manager and click Create Template.
- Enter the template name, select the language, and choose Category = Utility.
- Select Template Type = Order Details.
- (Optional) Add a header (image, video, or document) or keep it none.
- Add the message body with variables such as:
- Customer Name
- Order ID
- Product Name
- Amount Paid
- Order Date
- Delivery Address
- Provide example values for all variables.
- (Optional) Add a footer if required.
- Configure additional details if needed:
- Order expiration time (enter 0 if not required)
- Tax configuration
- Shipping configuration
- Discount configuration (flat amount or percentage)
- Use Preview to review the order details layout.
- Click Submit Template to send it for approval.