Go To Block Function in Bot Flow

The GoTo function allows you to redirect users to a specific step within the same bot flow or move them to a different bot flow.

Steps to Configure #

1. Open your Bot Flow
2. Add a new node in the flow
3. Go to Native Tools → GoTo

Available Options #

1. Go To Step #

• Select a specific step within the same bot flow
• The user will be redirected to that step instantly

2. Go To Chat Flow #

• Select another bot flow
• Choose the specific node where the user should be redirected

Final Steps #

1. Configure the required option
2. Click on Save Route
3. Save the Workflow