- Ensure that the channel balance is zero; you cannot change the currency if there are remaining funds.
- If there is any balance left, spend it completely for the channel you want to change.
- Click on the three-dot menu (“…”) next to the channel.
- Select “Edit” from the menu options.
- Locate the “Channel Currency” option in the edit settings.
- Choose your new desired currency from the list of available options (such as INR, USD, Euro, etc.).
- Save or confirm the change; the updated currency will be reflected in your channel settings.
- If any errors occur during the change, the system will display a corresponding message.
Following these steps will allow you to change the currency for your WhatsApp channel billing properly.