- Go to Automation Builder → Workflow
- Click Create Workflow
- Give your workflow a name
- Click + → Webhook → Custom Webhook
- Add a title and click Generate Hook
- Copy the Webhook URL
- Click Capture Incoming Webhook
- Send sample data (e.g., Name, Phone Number)
- Confirm data is received
Send WhatsApp Message Using Webhook Data #
- Add CRM → Send Template Message
- Select Channel & Template
- Map:
- Number → Phone from webhook
- Name → Webhook name variable
- Click Run & Save
- Save & Enable the workflow
Now, whenever data is sent to the webhook URL, the automation will trigger and send the WhatsApp message automatically.