Setting Up an Automated Order Management System #
- Create a WhatsApp Bot Flow for New Orders
- Design a bot flow in WhatsApp that activates as soon as a new order is placed.
- Collect all the details required like address,payment method,etc.
- Create custom order fields if necessary to store additional information.
- For online payment , generate payment link and send it to user.
- Trigger a seperate automation flow to send a thankyou message with order details when the payment is received.
- Handle failed payments by sending reminders or providing alternative options.#