1. Prepare your Excel file with contact data
2. Save the file as CSV format
3. Go to CRM → Contacts
4. Click Add New Contact → Import via CSV
5. Upload your CSV file → Click Next
6. Select Import Type:
- Add New Contacts
- Update Existing
- Add & Update Both
7. Map CSV columns with CRM fields
- Name → First Name
- Phone → WhatsApp Number
- Other columns → Super Fields (must be created beforehand)
8. (Optional) Add extra Custom Values / Fields 9. Review the data preview → Click Next 10. Click Start Import 11. Wait until status shows Completed 12. Go to Contacts to verify imported data