1️.Go to Channels → Template Manager and click Create Template.
2️.Enter the Template Name, select Template Language, and choose Category = Marketing → Click Next. 3️.Select Carousel as the Template Type.
👉 Carousel allows you to show multiple products/offers in one single WhatsApp message.
4️.Add the Message Body
Example: Hi {{name}}, check out our latest offers below and choose the one you like.
Add variables and their example values.
5️.Click Add Card and configure each card:
Add Header (Image or Video)
Add Body Text / Description
Add Buttons (Quick Reply or Call-to-Action)
⚠️ Important:
You can add up to 10 cards.
All cards must have the same button type and combination.
6️.Use Preview to check how the carousel looks.
7️.Click Submit Template / Save & Apply to send the template for approval.