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Managing your WhatsApp API

14 Docs

Create an Chatbot Using AI ( Vibe Bot Building ) ?

Last Updated: May 25, 2026

Following these steps allows you to quickly and efficiently create a customized chatbot journey using AI within the platform.

Test messages and check why they’re not delivering on the WhatsApp API channel

Last Updated: May 25, 2026

To send a text message: OR For errors, go to https://helpdocumentation.gitbook.io/ and search for the error code. Useful when unable to send messages or messages not delivering.

Send a Custom reference ID in the WhatsApp Send Message API and receive it in webhook data.

Last Updated: May 26, 2026

To pass a custom reference ID in the WhatsApp Send Message API and retrieve it via webhooks, follow this step-by-step guide based on the video content.​ Setting Up the API and Webhook Modifying the Template Message Body Sending the Message Retrieving the Reference ID in Webhooks Important Points This method streamlines tracking custom references for...

Direct Meta Response With WA Message Id For Send Message API Call

Last Updated: May 26, 2026

By default, our system queues outgoing messages and returns a queue ID in the Send Message API response. Subsequently, both the queue ID and the WhatsApp message ID (wa_msg_id) are sent via webhooks. However, if you need to receive the wa_msg_id directly in the Send Message API response, you can use the alternate endpoint provided...

Create Commands On WhatsApp Or Predefined Menu Or Quick Access Menu

Last Updated: May 26, 2026

To create predefined menu commands in WhatsApp:

Create Ice Breakers For WhatsApp API

Last Updated: May 26, 2026

Create Commands Or Menu For End Users For WhatsApp API

Last Updated: May 27, 2026

Commands can be useful to trigger specific Bot flows based on user input.

Transfer Channel Wallet Balance From one Channel to Another

Last Updated: May 27, 2026

This process lets you easily manage and transfer wallet balances among your channels using a central coin wallet for flexibility and control.​

Withdraw Channel Balance to User Central Coin Balance

Last Updated: May 27, 2026

Step-by-Step Guide: Withdraw Channel Balance to User Coin Wallet This will successfully move your channel balance into your central coin wallet for flexible future use within the platform