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Ecommerce

19 Docs

How To Collect Address, Payment and Other Details From User After You Receive An Order ?

Last Updated: May 22, 2026

Setting Up an Automated Order Management System

How To Collect Payment Via Razorpay ( INDIAN GATEWAY ) For WhatsApp Native Commerce ?

Last Updated: May 22, 2026

Razorpay Payment Integration Automation Workflow Tutorial: This video guide demonstrates the procedure of integrating Razorpay payment links with WhatsApp for seamless payment updates and transactions.

How To Import Products In Bulk Via Google Sheet ?

Last Updated: May 22, 2026

To Display in WhatsApp Catalog:

How To Send Products To Your Customers ?

Last Updated: May 22, 2026

Products can be sent to customers using a bot builder and a basic bot triggered by a menu option or a message match keyword. Ways to Send Products There are three ways to send products: Sending a Catalog Message To send a catalog message: Sending a Single Product Message To send a single product message:...

Only For Indian Users – To Update Business Compliance Information To Sell Via WhatsApp Commerce

Last Updated: May 22, 2026

Business Compliance Information is mandatory for Indian businesses selling through the WhatsApp native catalog. Without this, you cannot sell products via WhatsApp. Steps: Note: This section appears only for Indian (+91) numbers. Fill Required Details: Once updated, your business will be eligible to sell products via the WhatsApp native catalog.

Push Products To Meta Catalog

Last Updated: May 22, 2026

You can sync your e-commerce products or recent updates directly to your Meta catalog. Steps: All products from your e-commerce section will be sent to the Meta catalog. What Happens Next? Note: Meta and WhatsApp follow an approval process, so changes may take a few hours to reflect in the WhatsApp catalog. Your products are...

Disable Mandatory Requirement For External Product Link

Last Updated: May 22, 2026

By default, the External Product Link is set as a mandatory system field. You can disable this requirement if not needed. Steps: Once disabled, the external product link will no longer be required while creating or managing products.

Sync Products And Orders System Fields And Edit them

Last Updated: May 22, 2026

To ensure smooth e-commerce operations, you must sync system fields. Steps: Default fields like Order Status will be added automatically. You can add, edit, or delete status values and then click Save. Important for International Businesses If your business is not India-based or not using a +91 WhatsApp number: Syncing system fields ensures proper order...

Enable APIs For Ecommerce

Last Updated: May 22, 2026

To ensure smooth e-commerce operations, you must enable the required APIs. Steps: Once enabled, your e-commerce automation will function seamlessly without interruptions.