Connect WhatsApp Channel to Calendar Booking

You can connect a WhatsApp channel to your calendar booking system to send booking confirmations, reminders, and updates directly on WhatsApp.

Steps to Connect WhatsApp #

1. Go to Apps from the left menu.
2. Open the WhatsApp Services tab.
3. Click Connect WhatsApp Channel.

Option 1: Use Default WhatsApp Channel #

• Select Calendar Bots WhatsApp Channel.
• Choose notification types such as Registration and Reminder.
• Click Next to activate the channel.

This option requires no API setup and is useful for a quick configuration.

Option 2: Connect Your Own WhatsApp API #

If you already have a WhatsApp Business API, you can connect it manually.

1. Select Add Own WhatsApp Channel and click Next.
2. Enter the required details:
   • Channel Title
   • API URL
   • WABA ID
   • Phone Number ID
   • Access Token
   • API Version
   • Channel ID
3. Click Connect.

Once connected, your calendar booking system can send appointment notifications and reminders through your own WhatsApp channel.