Go to the Bot Builder and click “Create a New Bot Flow”.- Select the channel where the bot will operate (e.g., WhatsApp, Instagram, or Facebook Messenger).
- Set a trigger keyword for the bot and choose your channel.
- Click on the “AI Bot Builder” option to use AI for creating the bot flow (note: this is chargeable and deducts from your user coin wallet).
- Ensure your user coin wallet has sufficient balance; if not, withdraw funds from any channel to add to your coin balance.
- Agree to the charges and click “I understand and agree to the charges”.
- Enter detailed instructions for the AI regarding the type of bot you want to create (for example, a lead validation bot for a car service center with five questions).
- Send your request to the AI; the system processes your instructions and builds the bot flow in about a minute.
- Review the generated bot flow, which may include prompts and service options as per your input (the exact cost will depend on flow length and complexity).
- If needed, further customize blocks or add options using buttons. You can continue chatting with the AI to refine and extend your bot flow.
- For optimal results, provide as much detail as possible in your instructions; you can mix AI guidance with human input for a more robust bot journey.
Following these steps allows you to quickly and efficiently create a customized chatbot journey using AI within the platform.