Check Errors With The Bot Flow

How to Check Error Logs #

Method 1: Inside Bot Builder #

1. Go to Bot Builder.
2. Open the relevant Bot Flow.
3. Click on the Error Log Icon.
4. Review the details:
   • Step where error occurred
   • Node ID
   • Error description
5. Navigate to the mentioned step and fix the issue.
6. Save the flow.

Example: If the error says button title missing, go to that step and add the required button titles.

Method 2: From Bot Flow List #

1. Go to the relevant Bot Flow.
2. Click the Error Log Icon.
3. View:
   • Date & Time
   • User number
   • Step ID
   • Error description
4. Click the Step ID to directly open the affected node.

Note: If the bot has stopped working or is not functioning properly, reviewing the error log is essential to identify and fix the issues.