How To Send Recovery WhatsApp Messages For Abandoned Cart Orders In Woo Commerce?

Install Plugin #

1. Install the WooCommerce Cart Abandonment Recovery plugin.
2. Activate the plugin.
3. Go to WooCommerce Cart Abandonment Settings.
4. Ensure that there are no checkmarks under “Disable tracking for” options.
5. Tick all the options under “Exclude email sending for”.
6. Scroll down and set up a webhook.

Capture Data #

1. In the automation builder, capture incoming webhook data.
2. Add a product to the cart and leave it.
3. Enter details and leave the checkout process.
4. Wait for data to be captured (usually takes 15-20 minutes).
5. Save the captured data.

Send Template Message #

1. Add a “Send Template Message” block.
2. Select the “Abandoned Cart Recovery” template.
3. Add a dynamic URL button with the product name and checkout URL.
4. Save and enable the workflow.
5. Customers will automatically receive a WhatsApp message with a link to their abandoned cart within 15-20 minutes.