- Ensure all options under “Disable tracking for” are unticked and all options under “Exclude email sending for” are ticked in the WooCommerce cart abandonment settings.
- Enable the “Create coupon code” option and set the discount type, percentage, and expiration time.
- Set up a webhook by creating a custom webhook trigger in the automation builder, copying the webhook URL, and enabling the webhook in the webhook settings.
- Capture incoming webhook data by adding a product to the cart and leaving it.
- Save the captured data, including the unique coupon code generated for the abandoned cart.
- Create a template message block with the coupon code and product details to be sent via WhatsApp.
- Save and enable the workflow to automate the sending of discount coupon codes to recover abandoned carts.