- Navigate to Settings > Apps and Sales Channels > Develop Apps. Click on Create App.
- Fill in the app name. Under admin API Scopes, search for ABA, within orders, select read orders, and then click save.
- Install the app and reveal the token.
- Proceed to Automation Builder and add a trigger by searching for Shopify > Shopify Abandoned Cart > Abandoned Cart Create New.
- Authenticate by providing a label, your Shopify domain, and the access token.
- Generate a hook, save the sample data, and proceed to attach a template.
- Create a template with your custom message and the checkout URL included.
- Add a CRM Send Template Message block. Here, select the desired channel, the template you’ve created, and use the WhatsApp number from the shipping address.
- Utilize the parse function to format the phone number appropriately and select the checkout URL from the abandoned checkout URL options.
- Save your workflow and enable it to start recovering abandoned carts automatically on Shopify.