Step 1: Ensure Training Is Complete #
- Make sure your AI agent has already been trained with your files, documents, or data before proceeding to the test.
Step 2: Access the Playground #
- Go to the “playground” section in your platform where you can test AI agents.
Step 3: Select Your AI Agent #
- In the playground, you’ll see a list of your AI agents.
- Choose the specific agent you wish to test (e.g., “Support Agent”).
Step 4: Manage File Selection #
- If the agent is trained with multiple files:
- To get answers from all files, select “none” for file selection.
- To get answers from a single file, choose the specific file you want.
Step 5: Set Instructions and Defaults #
- You can add instructions for the agent, such as its name, response style, or company details.
- Define what the agent should reply if it does not find an answer in your files.
Step 6: Test Responses #
- Type a query in the test area (e.g., “hi” or a question from your documentation).
- Review the reply given by the agent, noting that you will also see the credits charged for each interaction.
Step 7: Monitor Credit Usage #
- Each test query will show the amount of credits consumed; check pricing with support or sales teams if needed.