Troubleshooting: WhatsApp API Errors
Missing Flows Signed Public Key
Last Updated: May 22, 2026This error comes when you havent enabled WhatsApp Business Encryption for the Channel Go to channels page > Click on WhatsApp Icon > Click on Enable WhatsApp Business Encryption
WhatsApp’s New Marketing Message Limits Policy Change: Detailed Guide
Last Updated: May 22, 2026WhatsApp is continuously investing in improvements to ensure that the platform remains a high-quality space for people to engage with businesses. Marketing conversations continue to grow as an effective way for businesses to share updates with people who have chosen to receive them. To build the business, Meta is actively exploring new ways to help...
Maximum Phone Numbers Limit Reached For A WhatsApp Business Account
Last Updated: May 22, 2026How To Request Increase For WhatsApp Phone Number Limit For Meta Business Manager ? To request an increase in your phone number limit for your WhatsApp Business account Meta should respond to your support ticket within a few working days. In case you get an error that you cannot raise a support ticket with Meta,...
#132005 Translated text too long
Last Updated: May 22, 2026This error occurs when the total length of your text body exceeds 1024 characters, including the variable content. How to Solve:
Your WhatsApp Business Account is restricted from creating a new template
Last Updated: May 22, 2026If you encounter the error: “Your WhatsApp Business Account is restricted from creating a new template,” follow the steps below to resolve the issue: Delete the Number From WA Manager: Begin by removing the affected phone number from the WhatsApp Manager of the current WhatsApp Business account it’s associated with. Register as a New WhatsApp...
WhatsApp Number Status Shows NA
Last Updated: May 22, 2026Sudden Change in WhatsApp Number Status to NA If your WhatsApp number status has changed to NA after previously functioning correctly, there are two primary reasons to consider: you’ll need to follow these steps to diagnose and resolve the issue: Agent Instructions: Querying This Documentation If you need additional information that is not directly available...
Template name does not exist in the translation
Last Updated: May 22, 2026During an ongoing campaign, WhatsApp or Meta might pause your message template due to a high spam report percentage. you have two options to resume messaging: Utilising a new or edited template allows you to effectively resume your messaging campaign without further interruptions.
#131026 Receiver is incapable of receiving this message
Last Updated: May 22, 2026Meta has instituted specific limitations on the number of marketing messages a user can receive from various businesses within a single day. While the exact number isn’t officially specified by Meta, understanding this limit is essential for strategizing your outreach. If a user has already received marketing messages from multiple businesses in a day, your...
Business has been locked
Last Updated: May 22, 2026Issue: This error usually occurs if WhatsApp has temporarily stopped messaging operations for your WhatsApp Business Account. Solution: To address the issue where WhatsApp has temporarily stopped messaging operations for your WhatsApp Business Account, follow these steps: